Privacy and Cookies Policy – Novagama

1. Introduction

Novagama values the privacy of its visitors and is committed to protecting their personal data.
This Policy explains how we collect, use, and protect the information provided to us through our website [www.novagama.pt] (or equivalent domain), in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

By using this site, the user agrees to the terms of this Privacy Policy and to the use of cookies as described.

2. Data Controller

Name: Novagama
Contact email: geral@novagama.pt

3. Data Collected

We only collect the data necessary for specific and legitimate purposes. The types of data may include:

  • Contact data (name, email, phone) – when the user fills out contact forms.
  • Technical and browsing data (IP address, device type, browser, approximate location) – automatically collected through cookies.
  • Other data provided voluntarily – through messages sent or forms on the website.

4. Purpose of Processing

The collected data is used to:

  • Respond to contact requests and inquiries.
  • Send communications related to Novagama services (only with consent).
  • Improve website performance and user experience.
  • Comply with legal obligations.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Contact form data is deleted after 12 months unless it must be retained for legal or contractual reasons.

6. Data Sharing

Novagama does not sell or share personal data with third parties, except when:

  • Necessary to comply with legal obligations.
  • Necessary for website operation (e.g., web hosting, email services, analytics), always with partners that ensure GDPR compliance.

7. Data Subject Rights

The user has the right to:

  • Access their personal data;
  • Request correction or deletion;
  • Restrict or object to processing;
  • Withdraw consent at any time;
  • Request data portability.

To exercise these rights, please contact us at geral@novagama.pt

8. Data Security

We adopt appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

9. Cookies

What are cookies?

Cookies are small text files stored in your browser that help the website function properly and improve user experience.

Types of cookies used

The Novagama website uses the following cookies to manage consent and storage:

  • Necessary cookies: essential for website functionality.
  • Performance and analytics cookies: used to understand how visitors use the website (e.g., Google Analytics, if enabled).
  • Functional cookies: improve the browsing experience.
  • Marketing cookies (optional): used only with consent for advertising purposes.

10. Changes to this Policy

Novagama reserves the right to update this Privacy and Cookies Policy at any time.
The date of the last update will always be indicated at the bottom of this page.

Last updated: November 4, 2025

11. Contact

For any questions regarding privacy or data processing, please contact us at:
📧 [geral@novagama.pt]